Ground Transport Information

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READ this full page if you are considering ground transport.

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How are they shipped/transported?: Our hedgehogs are transported by car. They are driven to their new homes and taken care of every step of the way! The driver/transporter checks on your baby, cleans, feeds and gives water several times a day to make sure your baby arrives healthy and safely. Once your hedgehog has been picked up by the transporter, Hedgehog Heaven is no longer responsible in the event of any damages, illness, injuries, or death that could occur during transit. It is known that transport can be stressful for animals. Hedgehog Heaven has no control over what happens to the animal during transport. Once the animal has left our care, Hedgehog Heaven makes no guarantees of the animal's condition when it arrives. We prefer all our buyers to pick up their new pets from us in person. However, if the buyer wishes to choose this transport option, it is at the buyer's own risk. With that being said, we do trust these transporters with our babies lives. We do NOT take that lightly. We would not allow our animals to be transported if we did not feel it was safe.

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Estimated times and dates ARE NOT A GUARANTEE DELIVERY DATE!! Transport length can take anywhere from 2-3 days or up to a week or two! These are NOT direct routes from us to you! Direct routes are VERY expensive and most transporters do not do this because they have other animals on their route that are patiently waiting to get to their homes as well.

 

Our transporters take GREAT care of the animals on the route. Weather, traffic, and accidents all play into pick-up dates and times. Estimated drop off times WILL change. EXPECT THIS. We understand you may have work during the estimated drop off time OR it may be in early morning hours, if that’s the case you need to find a trusted family member or friend to be available for pick up. We have full-time jobs outside of our hedgehogs and we have to MAKE the time for the transporters to pick up your baby. This means YOU have to MAKE the time as well. Yes, that may means taking a sick or personal from your job to make sure you are available for pick up. Plan accordingly. We do not control the time of drop-off or pick-up. If you are planning on using transport please be aware of this, be flexible, be patient, and be KIND to our transporters.

 

Tipping your ground transporter is always appreciated!

Not us when we transport your baby, but the company transports :) 

 

Ground Transport Policies 

Once your baby is reserved, we will reach out to the pet transporter to get our baby on the next available route. We understand you may have work during the estimated drop off time, if that’s the case you need to find a trusted family member or friend to be available for pick up. Failure to comply with these terms will result in the transporter leaving with the animal. The buyer may choose to cancel the sale or have the animal redelivered at the buyer's expense. Cancellation of the sale will result in NO refunds. It is the buyer's responsibility to be available at the time and date that the transporters are expected to arrive.

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Payment for transportation: 

Transport fees are due when you reserve your hedgehog! This is to avoid any delays in our booking transport for your hedgehog. ​The remaining payment of your hedgehog is due when your hedgehog is 6 weeks old - one week before your baby can leave on transport. An invoice will be sent at 5 weeks old to be paid by the time they are 6 weeks old. 

TRANSPORT FEES AND DEPOSITS ARE NON-REFUNDABLE.

Once your baby turns 7 weeks old, there are no refunds.

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If the transporter has already left on their route and something happens where you can't get your hedgehog this time around or need to wait until the next transport route etc., then a NEW transport fee has to be placed. WHY? Because we have already paid the transporter to reserve your spot that you initially agreed to. Once his route starts, there are no refunds, per his policies. WE don't get your money back so you will have to play another fee if something like this transpires. 

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Ground transport Company and Rates

(Rates are not guaranteed as the transporter can change these at any time)

Hedgehog Heaven -  Alabama transport- $150 

Hedgehog Heaven - AL Bordering States Transport - $200

Company Transport - Door to Door Transport - $250 

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These fees above cover supplies, taxes, and transporter charges. 

CHARGES ARE SUBJECT TO CHANGE WITH RISING GAS PRICES!!

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Alabama Transport by Hedgehog Heaven - $150

We offer transport to Alabama residents once a month! The date will be determined each month based on the babies' ready dates and our schedule. We would meet at a public location in the closest large city or off the nearest highway.​

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Bordering States by Hedgehog Heaven - $200

We offer transport to residents in LEGAL bordering states of AL. $200 is priced for UP TO 3 HOURS ONE WAY). If you are more than 3 hours from Helena, there is an extra $25 per 30 minutes added (one way)- if you are under 30 minutes but over 3 hours, it will still be an extra $25. Example: 3 hours & 15 mins = $175. The date will be determined each month based on the babies' ready dates and our schedule. We would meet at a public location in your hometown or closest large city.

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Door to Door Transport- $250 - their fee and supplies 

Door to Door transport- they pick up directly from us and drop off directly to your home. The schedule would be on THEIR time. They have a set schedule to follow to make sure they get to everyone on time. They will NOT be able to wait for you or schedule around your time. It is your responsibility to make sure someone is home when the drivers are expected to arrive. 

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